Privacy Policy
Here’s the English translation of the text:
---
**NEXIO INC. (hereinafter referred to as "the Company") engages in digital marketing, including products, web promotion, and system development.**
The Company has established this Privacy Policy as a code of conduct to be adhered to by all employees, ensuring the appropriate handling of all personal information used in our business operations.
1. The Company complies with laws, national guidelines, and other norms regarding the handling of personal information. To this end, we have formulated and operate a personal information protection management system that complies with the Japanese Industrial Standards “Personal Information Protection Management Systems — Requirements” (JIS Q 15001).
2. The Company collects, uses, and provides personal information in an appropriate manner, taking into account the content and scale of its business. This includes measures to prevent handling of personal information beyond the specified purposes.
3. If the Company entrusts the handling of personal information to third parties, it will appropriately supervise them to ensure safe management of the personal information.
4. The Company will not provide personal information to third parties without the consent of the individual concerned or unless required by law.
5. The Company will take preventive and corrective measures to prevent leaks, loss, or damage to personal information.
6. The Company will strive to respond appropriately and promptly to complaints and inquiries regarding personal information handling. It will also accept requests concerning the retained personal data, such as notification of purpose, disclosure, correction, addition, deletion, suspension of use, or suspension of provision. Please contact the “Personal Information Complaints and Consultation Desk” below for procedures related to requests for disclosure or the contents of this “Privacy Policy.”
7. The Company will continuously improve its personal information protection management system.
**Personal Information Complaints and Consultation Desk**
NEXIO INC,
Personal Information Protection Manager: Eishun Kan
Phone: +81-3-6826-0791
Email: info@nexio.co.jp
(Office hours: Monday to Friday, excluding holidays, 9:00 a.m. to 6:00 p.m.)
Established: April 1, 2017
Revised: August 23, 2021
Nexio Co., Ltd.
President: Ryugo Komoto
---
**[Regarding the Handling of Personal Information at Our Company]**
*(Disclosure and other information required by the Act on the Protection of Personal Information and JIS)*
1. **Purpose of Use of Personal Information (for personal information obtained by methods other than written documents)**
(1) Personal information of individuals who inquire via our website or phone:
・To appropriately respond to inquiries and manage them.
・To respond to product inquiries.
(2) Personal information obtained from purchasers on our e-commerce site:
・To ship products, send catalogs and direct mail, and provide information on products and services.
*If a specific purpose of use is provided or notified individually, it will apply accordingly.*
*For all purposes of use of “retained personal data” or procedures for “requests for disclosure,” please contact the “Personal Information Complaints and Consultation Desk” below. We will respond promptly.*
**Personal Information Complaints and Consultation Desk**
Nexio INC.
Personal Information Protection Manager: Eishun Kan
6F, 3-1-36 Minami-Aoyama, Minato-ku, Tokyo 107-0062, Japan
Phone: +81-3-6826-0791
Email: info@nexio.co.jp
(Office hours: Monday to Friday, excluding holidays, 9:00 a.m. to 6:00 p.m.)
**Name of Authorized Personal Information Protection Organization and Complaint Resolution Contact**
Japan Institute for Promotion of Digital Economy and Community (JIPDEC) Personal Information Protection Complaint Consultation Room
Roppongi First Building, 9-9 Roppongi 1-chome, Minato-ku, Tokyo 106-0032
TEL: 03-5860-7565, 0120-700-779
---
**NEXIO INC. (hereinafter referred to as "the Company") engages in digital marketing, including products, web promotion, and system development.**
The Company has established this Privacy Policy as a code of conduct to be adhered to by all employees, ensuring the appropriate handling of all personal information used in our business operations.
1. The Company complies with laws, national guidelines, and other norms regarding the handling of personal information. To this end, we have formulated and operate a personal information protection management system that complies with the Japanese Industrial Standards “Personal Information Protection Management Systems — Requirements” (JIS Q 15001).
2. The Company collects, uses, and provides personal information in an appropriate manner, taking into account the content and scale of its business. This includes measures to prevent handling of personal information beyond the specified purposes.
3. If the Company entrusts the handling of personal information to third parties, it will appropriately supervise them to ensure safe management of the personal information.
4. The Company will not provide personal information to third parties without the consent of the individual concerned or unless required by law.
5. The Company will take preventive and corrective measures to prevent leaks, loss, or damage to personal information.
6. The Company will strive to respond appropriately and promptly to complaints and inquiries regarding personal information handling. It will also accept requests concerning the retained personal data, such as notification of purpose, disclosure, correction, addition, deletion, suspension of use, or suspension of provision. Please contact the “Personal Information Complaints and Consultation Desk” below for procedures related to requests for disclosure or the contents of this “Privacy Policy.”
7. The Company will continuously improve its personal information protection management system.
**Personal Information Complaints and Consultation Desk**
NEXIO INC,
Personal Information Protection Manager: Eishun Kan
Phone: +81-3-6826-0791
Email: info@nexio.co.jp
(Office hours: Monday to Friday, excluding holidays, 9:00 a.m. to 6:00 p.m.)
Established: April 1, 2017
Revised: August 23, 2021
Nexio Co., Ltd.
President: Ryugo Komoto
---
**[Regarding the Handling of Personal Information at Our Company]**
*(Disclosure and other information required by the Act on the Protection of Personal Information and JIS)*
1. **Purpose of Use of Personal Information (for personal information obtained by methods other than written documents)**
(1) Personal information of individuals who inquire via our website or phone:
・To appropriately respond to inquiries and manage them.
・To respond to product inquiries.
(2) Personal information obtained from purchasers on our e-commerce site:
・To ship products, send catalogs and direct mail, and provide information on products and services.
*If a specific purpose of use is provided or notified individually, it will apply accordingly.*
*For all purposes of use of “retained personal data” or procedures for “requests for disclosure,” please contact the “Personal Information Complaints and Consultation Desk” below. We will respond promptly.*
**Personal Information Complaints and Consultation Desk**
Nexio INC.
Personal Information Protection Manager: Eishun Kan
6F, 3-1-36 Minami-Aoyama, Minato-ku, Tokyo 107-0062, Japan
Phone: +81-3-6826-0791
Email: info@nexio.co.jp
(Office hours: Monday to Friday, excluding holidays, 9:00 a.m. to 6:00 p.m.)
**Name of Authorized Personal Information Protection Organization and Complaint Resolution Contact**
Japan Institute for Promotion of Digital Economy and Community (JIPDEC) Personal Information Protection Complaint Consultation Room
Roppongi First Building, 9-9 Roppongi 1-chome, Minato-ku, Tokyo 106-0032
TEL: 03-5860-7565, 0120-700-779
---
FAQ
Shipping Policy
Refund policy
Privacy Policy
Terms of Service